Terms & Conditions

  1. The minimum order for delivery is RM50.
    • Delivery charge from 0km – 5km is RM20.
    • Delivery charge from 6km – 15km is RM30.
    • Delivery charge from 16km – 25km is RM50.
  2. The Westin Kuala Lumpur has limited delivery areas within 25km radius. If your address is not found to be within our delivery area, please contact Westin Dining Reservation at Tel./ WhatsApp: +60 12-305 1715.
  3. Last order ends at 8:00pm, and the delivery time ends at 10:00pm.
  4. All prices are in nett, and inclusive of prevailing tax in accordance with Malaysia government legislation.
  5. Not valid with any membership, credit card and promotional programme’s benefits and discounts unless otherwise stated.
  6. Kindly notify the Hotel on any allergies or special dietary requirements.
  7. Preparation of your order can begin immediately after your order has been confirmed for same day delivery order. Minimum lead time is 120 minutes.
  8. Order cancellation is not permitted, and no refunds will be given. A 24-hour notice is required for any amendment to delivery date and time.
  9. Should the order items are not available, the Hotel shall contact the customer to offer alternatives or allow the customer to accept alternative, cancel the order and get a full refund.